Customer Satisfaction


Your satisfaction is our goal and we believe that you will enjoy our products just as much as we enjoy making them for you! However, due to the nature of our all our products, for your health and safety and for hygiene reasons we cannot restocked or resell products, therefore we do not accept returns.

Returns are accepted on damaged products only. If there is a problem with your product please contact us immediately we will make every effort possible to resolve any issues.

zero-in on WELLNESS and our Natural Apothecary are not responsible for any individuals’ reaction to any product or to any particular ingredient in a product. Our product descriptions all include a complete list of ingredients, including the all ingredients that are used to make our proprietor blends of Specialty Oils, Aromatherapy Scents and Aromatherapy Blends. We recommend that you do not use products that contain ingredients that you are sensitive to and to always do a skin test with any new product purchased. If at any time an irritation occurs, discontinue using the product and seek medical attention if necessary.


As 90% of our products are Made-to-Order, upon request we will custom blend a product and make something more user friendly for you. Please don’t hesitate to speak with us about your particular skin care needs.

If you have any questions about any of our products or would like more information before placing your order, for Custom Orders & Custom Blending please call or email us:

  • via email – Please send your requests to
  • via phone – Please call 416-770-3095