Made to Order
We are an online Retailer & Wholesaler of Handcrafted, Aromatherapy Based Natural Bath, Body and Skin Care Products. Located in Toronto, Ontario, our products are currently available in Canada only. Natural Apothecary products are made from scratch using our own recipes. We retail our products on line (personal use and gift giving products) and at special venues throughout the year, and offer Wholesale Products to “Brick and Motor” Retailers.
In order to provide you with the finest and freshest products and to extend the shelf life our products, without the use of chemical preservatives, all our products are made in small batches, made fresh and “Made to Order”.
As 90% of our products are “Made to Order”, we are able and can customize most anything for you. Please do not hesitate to contact us with your custom orders and special requests.
We restock our shelves and as needed to fill all orders. When you purchase a product from us, you can rest assured knowing that your products were made with fresh ingredients and made fresh within the last 1-10 days, and will have a “natural” chemical free shelf life of 3 months – 1 year. Most “Made to Order” Bath, Body and Skin Care products are ready to be shipped within 7-14 days of being ordered.
Our soaps are made monthly and/or as needed to replenish stock and are made the old fashion way using cold process and/or hot process soap making methods. We do not use “melt and pour” or any other premade soap bases. All our soaps are handmade from scratch with raw ingredients and as such require time to “cure”. The curing process usually takes between 5-8 weeks. For Custom Soap Orders, Soap Favors & Event Gifts please allow 6-10 weeks for us to prepare your order. If we can accommodate your order sooner we will do so.
For our Retail Clients: Depending on your order size, standard stock products are generally ready to be shipped out within 7-14 days. Event Gifts and Party favors vary. Please refer to the product description for estimated time frames and contact us if you have any questions. If for any reason, there is a delay with your order, you will be notified as soon as possible.
For our Wholesale Accounts: Please refer to the Terms and Conditions on your contract. If at any time you have any questions about our products and/or your order, please do not hesitate to contact us.
We look forward to making our products just for you!